What we believe in
From and for Reality
We believe that knowing and understanding our client’s reality and context is our starting and ending point. The “transformed reality" is the best demonstration that what we do makes sense.
The golden rule: everything can be done better
Change is the only constant, understanding the dynamics of organizational systems brings greater opportunities for improvement. We identify barriers, define challenges, and provide solutions to exploit as opportunities. Innovation and creativity are the keys.
Being fast is better than being slow
The business world is moving faster every day. Decisions need to be made in real-time. Our services offer answers that allow our clients to gain speed and control of their business.
Diversity
We believe that embracing difference is a reality and a source of innovation. Therefore, we accept, promote, value and construct from the difference.
Balanced
Organizations are most effective when operating in harmony among people, processes and knowledge. We believe in the balance between work and personal life, between capacity and experience… between time and space.
Makes sense to us if it makes sense to our clients
Our work makes sense if it’s useful for our clients. We succeed when our clients succeed showing only real results.
Team
Our growth philosophy is centered on developing people, just as we do for our business. Trust is our priority. We realize to grow in a sustained and expansive way, our clients need to see the kind of results that bring trust and advantage to their decision making. Our growth is focussed on the development of the economy and industries. The continuous expansion is being reached by deepening and exploring other industries while developing multimodal solutions. Hence, you will find numerous developing opportunities.
We champion people who are passionate about what they do; people who believe in education as a factor of development in our organizations, institutions, and communities. People willing to train and lead so that others may reach their potential and achieve their results.
Our organization offers flexible working environments.
We embrace diversity and build upon it.
We create value, and we produce knowledge to develop long-term relationships for people, clients, and society
Our Great Team
Customer leaders
Instructional designers
SMEs
Copy writers
Graphic designers
Animators
Videographers
UI / UX designers
Developers
Professional Broadcasters
Sectors
The service teams, offices, and clients experience centers have the challenge to reach new markets, develop and gain the client’s loyalty, to assure the business’s results in each contact, activation or transaction. To be focused on the client's life moment.
The training we provide for the banking sector are directed towards the collaborators in the service offices, clients, and community to develop the necessary and differentiated competencies and assure the results in each market niche.
The commercial and service teams, in-house hires or outsourced, have the challenge of understanding the industries and clients dynamics to propose relevant solutions and connect with clients criteria and decision style during their different life moments.
The training processes are directed towards the commercial, advising, and customer service teams in insurance companies, intermediaries, promoters and clients to develop customer loyalty and long-term relationships.
Telecommunication companies face the challenge of managing an integrated offer of goods and services ahead of competitors, aimed to build loyality with clients.
The speed of competition between the large companies in the market makes the commercial and service strategies adjust frequently.
Training advisors in the commercial and service areas to develop their commercial ability will ensure the results of the business.
Speed up our society, that’s part of the challenge. Education sector must offer new contents and formats to be part of the life of learners, of each learner! With personalized contents, right doses and an efficient deliverable process.
The evolution of digital economy and the dynamic of our economies brings new challenges for communities around the world.
We create learning experiences to inclusion of farmers and communities into formal economies.
We develop programs for:
- Digital inclusion, for digital immigrants.
- Wealth education.
- Up-Skilling to apply for new jobs and entrepreneurs.
Designing process
The core positions of the business
IT experts – didactics, who team up with our consultants and sectoral experts to develop formative solutions supported on IT, directed towards our objective groups.
Those who have the responsibility of understanding the organizational development, change management, dynamics from macro and micro perspectives, and have knowledge of andragogy, didactics, group management, and one-on-one training methodologies.
You can be part of our network of sectoral experts if you work in company mission areas of the industries we work with. The network of experts identifies problems and tendencies, consolidates and validates knowledge that boosts and transform the sectorial realities in different countries.
Contact Us
hello@thecontentfolks.co
Colombia
+57 313 345 2642
United States
600 N Broad Street
Wilmington, Delaware